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Contract Period: 1992 - 1993
Summary of Engagement
Through service-oriented restructuring, PSG assisted the Higher Education Board in a complete post-bureaucratic redesign of the merged statewide higher education system, which at the time included 66 campuses.
In a second engagement, a Blue Ribbon Commission of Business and Higher Education Institute leaders developed outcome measures for the Minnesota State Colleges and Universities (MnSCU) system. PSG staffed the committee and facilitated meetings, working with another staff member from MnSCU.
Results Achieved
A post-bureaucratic design for the multi-campus statewide higher education system. Proposed unbundling of the system and a series of public free standing enterprises to be established with results-oriented contracts for service between each one.
This model was not adopted by the board, but a subsequent model was rewritten into a 50-page monograph and published by the State Higher Education Executive Office and the Education Commission of the States, with support from the Pew Charitable Trusts. (Click here for an on-line version of the monograph.)
Produced a proposal, based on the principles of the Baldridge Award, for measuring the quality of MnSCU system graduates.
Wrote a foundation proposal for funding to support this effort.
Specific Activities
- Quantitative analysis of 66 campuses.
- Identified best practices.
- Planned and led committee meetings.
- Commissioned design and stakeholders panels.
- Led retreats of the board and design labs.
- Drafted a final report that took a strategic and qualitative look at
the multi-campus system from the perspectives of enrollment and graduation, resource allocation, and physical facilities.
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